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These are free, effective tools that you can try on your own PC or Mac.

DISCLAIMER: These tools can be easy to use if you follow directions, but they are also powerful applications that can damage your computer. If you need help or get stuck, please call us to continue where you left off.

Best General Tune-Up Tool for all Windows-PCs

CCleaner - We choose CCleaner due to the friendly user interface and multi-function capability. From one simple control panel, you can securely remove many types of temporary "junk" files that accumulate on your PC, as well as scan the registry for any errors. The program is updated regularly and includes the ability to stop unnecessary programs from starting up in the system tray - down by the clock - on your computer. Using all 3 components of this free program regularly can optimize your system.

Reliable Off-Site Data Backup

Mozy Backup - Despite having a strange name, this small tool rocks for data backup! This small tool will work on just about any Windows or Mac computer. Very quick to set-up, it will scan your computer for all important personal files, such as documents, pictures, music, videos, and emails, while leaving out unnecessary system files.

You can configure the program to perform backups at time intervals of your preference, or even real-time. As soon as you save changes to that important document, you can be assured Mozy is backing up an encrypted copy off-site.

Mozy offers 2GB of storage space for free. For 50GB of data, the cost is only $5.99 per month. Discounts are available for Annual Subscriptions. Knowing your personal data is protected off-site gives you peace of mind against fires, floods, theft, "knocking over that external drive," etc.

Free AntiVirus - AntiSpyware (PC)

Microsoft Security Essentials - Microsoft has released a free antivirus for Windows XP, Vista, and Windows 7 users! The program is resource-minimal, meaning it doesn't slow your computer down like Norton or AVG. It uses a simple interface with automatic updates behind-the-scenes, real-time protection against most viruses and malware. The program is free for home users and small businesses with up to 10 computers.

Malware and Spyware Removal (PC)

It is highly disruptive to have your computer infected with a virus/malivcious software. We offer an industry leading ninenty day guarantee During our guaranteed virus-spyware removal process, we use 17 different tools to ensure your PC is completely clean so you are not

Spybot Search and Destroy - Does it seem like your computer has a life of its own? Are you reciveiving advertising popups? It could be a trojan horse or spyware. Spybot Search and Destroy provides Immunization against over 100,000 known exploits, in addition to having the capability to remove existing infections. Run it monthly to maintain optimal protection! Make sure to backup your Windows registry before removing any infections.

Download the latest Spybot Rules

We also recommend:

- Malware Bytes - Installer
- Latest Malware Bytes Rules

Internet Security Protection and Firewalls (PC and Mac)

As long as your computer is currently in a clean state, with no spyware, viruses, or trojan horses, you should be plenty secure using the latest version of the built in OS X Lion 10.7, Snow Leopard 10.6.8 (Mac) or Microsoft Windows XP SP3 / Vista / Windows 7 firewalls. You will also need to ensure that your operating system has the latest updates from http://update.microsoft.com/ or on a Mac by clicking on the Apple logo and choosing 'Check for Updates'.

For PC users, we also suggest trying Windows Live OneCare safety scanner, a free service that lets you scan your computer to help protect, clean, and keep it running at its best. The service is free and available directly from the Internet at http://onecare.live.com/scan.